Last updated: September 25, 2026
Welcome to GearSenpai.com. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from us. By accessing or using our website, or by placing an order, you agree to be bound by these Terms.
1. Company Information
GearSenpai.com is owned and operated by:
Hai Ha LLC
309 W 19th St
Pueblo, CO 81003
United States
Email: [email protected]
Phone: +1 (979) 231-5133
2. Eligibility
You must be at least 18 years old or have the legal capacity to enter into a binding contract to use our website and place orders. By using our site, you represent that you meet these requirements.
3. Products and Pricing
- All products are subject to availability.
- We make every effort to display product colors, images, and descriptions accurately. However, actual colors may vary slightly due to monitor settings.
- Prices are listed in US Dollars (USD) and are subject to change without notice. The price charged will be the price displayed at the time you place your order.
- We reserve the right to correct any pricing errors and cancel orders placed at incorrect prices.
4. Orders and Payment
- When you place an order, you make an offer to purchase the product(s). We reserve the right to accept or decline your order for any reason.
- Payment must be made in full at the time of purchase through the available payment methods on our website.
- You are responsible for providing accurate billing and shipping information.
5. Shipping
Please refer to our Shipping Policy for detailed information on processing times, shipping rates, and estimated delivery times.
- Orders are typically processed within 3–7 business days.
- Shipping rates: $6.99 within the United States and $12.99 for all other countries.
- Delivery times are estimates and may vary.
6. Returns and Refunds
Please refer to our Returns & Refunds Policy for full details.
- We accept returns of new, unused products within 30 days of delivery.
- Exchanges are not offered.
- A free return shipping label is provided for approved returns.
- Refunds are processed within 10 days after we receive and inspect the returned item.
- There are no restocking fees.
7. Intellectual Property
All content on this website, including text, images, logos, designs, and product descriptions, is the property of Hai Ha LLC or its licensors and is protected by copyright and other intellectual property laws. You may not use, copy, or reproduce any content without our prior written permission.
8. User Conduct
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Submit false or misleading information
9. Limitation of Liability
To the maximum extent permitted by law, Hai Ha LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or purchase of products. Our total liability for any claim shall not exceed the amount you paid for the product(s) in question.
10. Indemnification
You agree to indemnify and hold harmless Hai Ha LLC, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your use of the website or violation of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law principles.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective when posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
13. Contact Us
If you have any questions about these Terms of Service, please contact us:
Hai Ha LLC
309 W 19th St
Pueblo, CO 81003
United States
Email: [email protected]
Phone: +1 (979) 231-5133