Last updated: September 25, 2026

GearSenpai.com (“we”, “us”, or “our”) is operated by Hai Ha LLC. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment information when you place an order or contact us.
  • Order Information: Details about the products you purchase, order history, and shipping preferences.
  • Technical Information: IP address, browser type, device information, operating system, and pages visited (collected automatically through cookies and similar technologies).
  • Communication Information: Any messages or inquiries you send to our support team.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order, shipping updates, and customer service requests
  • Improve our website, products, and customer experience
  • Send promotional emails or newsletters (only if you have opted in)
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who help us operate our business (e.g., payment processors, shipping carriers, email service providers, and website analytics tools). These parties are required to protect your information and use it only for the services they provide to us.
  • Legal Requirements: When required by law, court order, or government request, or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic and performance
  • Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect some features of the website.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Restrict or object to certain processing of your data

To exercise any of these rights, please contact us using the details below.

8. Children’s Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. International Customers

If you are accessing our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States, where our servers and service providers are located.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Hai Ha LLC
309 W 19th St
Pueblo, CO 81003
United States

Email: [email protected]
Phone: +1 (979) 231-5133